GEO-HYDRO SUPPLY TERMS AND CONDITIONS

Orders:

In-stock items ordered by 12:00 pm ET and shipped FedEx Ground will be processed and shipped same day.  FedEx Express orders must be placed by 10:00 am ET for same day shipping.

Order Status:

Order status may be checked by logging into My Account or contacting us by telephone at 800-820-1005 during regular business hours.

Special Orders:

All special orders will require a 50%, non-refundable down payment.

Canceling an Order:

We cannot cancel an order once it has been shipped. Back orders may be cancelled unless special-ordered.

Return Policy:

No returns without prior authorization. Please contact our office at 800-820-1005 to obtain a Return Materials Authorization (RMA). Damaged items must be reported to carrier upon receipt. All returns subject to a 15% restocking fee. Shipping charges on returned items will be assumed by the purchaser.

Shipping:

Geo-Hydro Supply, Ltd. ships via FedEx.  Applicable shipping charges will be added to each order.  Orders with over-sized or over-weight items will be shipped via freight carrier.  Shipping and deliveries are made in accordance with the standard rules and regulations of the respective shippers. Handling charges may apply.

Payment:

Geo-Hydro Supply, Ltd. accepts Visa, Master Card, Discover, American Express and PayPal. Please provide the correct billing address for the credit card to help us prevent fraud. Incorrect card and billing information may delay your order. Your credit card will not be charged until the day of shipment.

Credit Account:

Applications for approved credit are available upon request.  Credit approval process usually takes 3 to 5 days.  With approved credit, terms will be issued.  Invoices not paid within approved terms will be considered delinquent and charged an additional 2% per month.       

Sales Tax:

There is a 6.75% sales tax charge for any order delivered within Ohio.  Tax exempt forms are available upon request.

Pricing:

Prices are subject to change without notice.

© 2017 GeoHydroSupply.com | All Rights Reserved | 997 State Route 93 NW, Sugarcreek, Ohio 44681 | 330.852.1005