GEO-HYDRO SUPPLY TERMS AND CONDITIONS
In-stock items ordered by 12:00 pm ET and shipped FedEx Ground will be processed and shipped same day. FedEx Express orders must be placed by 10:00 am ET for same day shipping.
All special orders will require a 50%, non-refundable down payment.
Canceling an Order:
We cannot cancel an order once it has been shipped. Back orders may be cancelled unless special-ordered.
No returns without prior authorization. Please contact our office at 800-820-1005 to obtain a Return Materials Authorization (RMA). Damaged items must be reported to carrier upon receipt. All returns subject to a 15% restocking fee. Shipping charges on returned items will be assumed by the purchaser.
Geo-Hydro Supply, Ltd. ships via FedEx. Applicable shipping charges will be added to each order. Orders with over-sized or over-weight items will be shipped via freight carrier. Shipping and deliveries are made in accordance with the standard rules and regulations of the respective shippers. Handling charges may apply.
Geo-Hydro Supply, Ltd. accepts Visa, Master Card, Discover, American Express and PayPal. Please provide the correct billing address for the credit card to help us prevent fraud. Incorrect card and billing information may delay your order. Your credit card will not be charged until the day of shipment.
Applications for approved credit are available upon request. Credit approval process usually takes 3 to 5 days. With approved credit, terms will be issued. Invoices not paid within approved terms will be considered delinquent and charged an additional 2% per month.
There is a 6.75% sales tax charge for any order delivered within Ohio. Tax exempt forms are available upon request.
Prices are subject to change without notice.